Cookies are very small text files stored on your computer when you access most websites on the internet. In the vast majority of cases they are harmless and help the website to work and respond to you as a viewer and potential customer.
You can choose to control the cookies your computer accepts through the settings in your internet browser at any time. For more information about how to do this, and about cookies in general, you can visit http://www.allaboutcookies.org.
Please note that preventing cookies is likely to impact the functionality or performance of most websites and prevent you from using certain services. If you choose to do so, we cannot guarantee access to the services provided through our website or be sure how our website will perform during your visit. Doing so will also affect our ability to update our website to cater for user preferences and improve its performance.
Please read our terms and conditions for full details but in the first instance please do not hesitate to contact us via the details on our 'contact us' page so that we may resolve any issues as soon as conveniently possible to the mutual satisfaction of both parties. In principal:
Where goods are supplied correctly we are still pleased to offer a refund provided the products are returned to us in 'as new' condition. Please use the return address on the 'Contact Us' page.
Where goods are supplied showing damage from carriage, please advise us within 7 days of reciept. We will then be pleased to supply replacements or a refund at our discretion with immediate effect.
Where goods show a manufacturing fault upon delivery, please do not hestitate to contact us and we will arrange collection at our expense and will issue a replacement or refund as necessary at our discretion.
Where goods are returned after 7 days and show wear and tear, we will issue replacements, a partical refund, or a full refund at our discretion and after consultation with you.